Interpersonal Relationships and Communication

Interpersonal Relationships and Communication

Emotional Intelligence - Part 1

What is it and why is it important? Learn why this concept has become such a focus in human resource departments across diverse industries.

Emotional Intelligence - Part 2

How do I develop my “emotional intelligence”? Learn specific strategies to boost the different aspects of your emotional intelligence.

Constructive Communication

What are the essential skills for effective interpersonal communication and how can I learn them? Attentive listening, speaking understandably, recognizing non-verbals, …

Crucial Conversations

How do I effectively address difficult but important issues? Disagreement and conflict are inevitable. How can we have meaningful discussions when we disagree, and move toward reconciliation when we are in conflict?