Why Soft Skills Are Important
“Change is the only constant in life.”
Heraclitus,Greek philosopherToday it seems however that the speed of change is increasing. Advances in technology, ease of communication, and access to information all create challenges for businesses who must be increasingly adaptable to continue to succeed in an ever-shifting environment. The way we did things to succeed yesterday will have to change if we want to succeed tomorrow. This situation has brought soft skills into increasingly higher demand. Both business leaders and their employees need more developed soft skills to maintain their competitive edge in an ever-changing environment.
“Irrelevance happens when the speed of change outside an organization is greater than the speed of change inside an organization.”
Benefits of soft skills training:
Improved employee satisfaction
Higher employee retention rates and lower employee turnover
Enhanced customer service